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Easy Returns

If you are not 100% satisfied with your product, we offer a full refund (on most products, see below)

To qualify for a return please note the following:
  • Product must be clean, unused and in its original packaging
  • Return shipping costs are the responsibility of the customer
  • Items must be returned within 30 days
  • you must have a return authorization number to qualify for a return (see below)
Full Refund
We offer full refund on all:
  • Transport chairs
  • Standard manual wheelchairs,
  • Light weight manual wheelchairs
  • Folding ultralightweight wheelchairs*(except for the 9000, etc)
  • Recliner wheelchairs
  • Heavy duty transport wheelchairs
  • Walkers
  • Rollators
  • Wheelchair accessories (bags, ramps & attachments)
10% Restocking Fee
There is a 10% restocking fee on all:
  • Electric Wheelchairs
  • Electric Scooters
  • Wheelchair cushions
  • Heavy duty wheelchairs
  • Volume sales
  • Karman products
15% Restocking Fee
There is a 15% restocking fee on all:
  • Lift chairs
  • Adaptive strollers

Sorry, No Returns
There are not returns on:
  • Hospital beds
  • Ultra lightweight ridged frame wheelchairs
  • Custom wheelchairs
  • Court wheelchairs
  • Sport wheelchairs
  • Built to order items
  • Wound care
  • Wheelchair scales
  • Invacare cushions
  • Tempur-Pedic cushions
  • Invachare 9000 series reclining wheelchairs
  • Incontinence
  • NutrNutritional
  • Bath products
  • Safety products
Return Instructions:
Once you have met the above requirements you will need to obtain a return authorization number and an return address.
Please call us at 1-800-320-7140 extension 504 Monday - Friday 9am to 5 pm EST or fill out the form below.

Fields marked with an asterisk ( * ), are required.
Email request for return authorization number and return address.
Please note: You will recieve your RA# within 1 Business day.

* Order #
* Name
* Phone
* Email
* Item
* Reason for Return
Notes



Catalog Number: 99266165
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