Established 1997
X
Lift chairs
Patient Lifts
Open Box Specials are new products that were ordered incorrectly or may have slight imperfections. These Specials are non-returnable and do not include any in-home service.
Return Policy
If you are not 100% satisfied with your product, we offer a full refund (on most products, see below).
To qualify for a return please note the following:
- Product must be clean, unused and in its original packaging.
- Return shipping costs are the responsibility of the customer
- Items must be returned within 30 days
You must have a return authorization number to qualify for a return:
Please call us at 1-800-320-7140 Monday - Friday 9am to 5pm EST to obtain a return authorization number and a return address. Returns may not be sent to our corporate address
Full Refund
We offer full refund on all:- Transport chairs
- Standard manual wheelchairs
- Light weight manual wheelchairs
- Folding ultralightweight wheelchairs* (except for the 9000, etc)
- Recliner wheelchairs
- Heavy duty transport wheelchairs
- Walkers
- Rollators
- Wheelchair accessories (bags, ramps & attachments)
10% Restocking Fee
There is a 10% restocking fee on all:- Electric Wheelchairs
- Electric Scooters
- Wheelchair Cushions
- Heavy duty wheelchairs
- Volume sales
- Karman products
15% Restocking Fee
There is a 15% restocking fee on all:Sorry, No Returns
We cannot accept returns on all:- Hospital beds
- Ultra lightweight ridged frame wheelchairs
- Custom wheelchairs
- Court wheelchairs
- Sport wheelchairs
- Built to order items
- Wound care
- Wheelchair scales
- Invacare cushions
- Tempur-Pedic cushions
- Invacare 9000 series reclining wheelchairs
- Incontinence Products
- Nutritionals
- Bath Safety products
- Adaptive Strollers
