Please inspect your product upon delivery. If the product is damaged or is not the correct product, please refuse the delivery. If your item was delivered without a signature and is damaged or incorrect please call 1800wheelchair Customer Service at 1-800-320-7140.
Once accepted, the following conditions apply:
New and unused product can be returned within 60 days from invoice date with a 25% restocking fee.
You are responsible for the cost of return shipping.
Product should be in the condition it was received, unused, and in the original box/packaging except for Bath Safety products. The original packaging for Bath Safety products must not have been opened.
All accessories and chargers included in the box must be returned.
Items canceled after the product has already shipped will be considered a return.
Unfortunately, delivery service fees, including Next-Day and Overnight shipping fees, Inside Delivery, White Glove Delivery, and Tech Set-Up are not refundable.