Please inspect your product upon delivery. If the product is damaged or is not the correct product, please refuse the delivery. If your item was delivered without a signature and is damaged or incorrect please call 1800wheelchair Customer Service at 1-800-320-7140.
Once accepted, the following conditions apply:
New and unused product can be returned within 45 days from invoice date with a 20% restocking fee for products under $1,000.00 and 30% restocking fee for products over $1,000.00
Product should be in the condition it was received, unused.
All accessories included in the box must be returned.
You are responsible for the cost of return shipping.
The product must be shipped in its original packaging and the Return Authorization Form MUST be included on/in the box or a credit will not be issued
Items canceled after the product has already shipped will be considered a return.
Unfortunately, delivery service fees, including Next-Day and Overnight shipping fees, Inside Delivery, White Glove Delivery, and Tech Set-Up are not refundable.