The Soprano’s large wheelbase and 10” wheels makes it ideal for those needing a durable rollator able to maneuver off-road, or those who simply require a smoother ride over bumps.
The new cable-free design means no brake cables to get entangled or frayed, and the welded steel frame is designed to eliminate rear forks, giving you more walking space. The frame will stand upright and lock when folded for easy storage and transport. The rollator also features a flip-up seat, and angle and height adjustable handles.
If you are not 100% satisfied with your product, we offer a 30-day refund with a 10% to 30% restocking fee for most items (see below). To qualify for a return please note the following:
The item must be in new, unused condition, and in the original box and packaging. Indications of use include, but are not limited to: Cracks, scratches, dirty tires, pet hair or other household dirt, wear to seats and armrests, damage to charging ports, scratches to the frame, or scratches on remote controls
Return shipping costs are the responsibility of the customer
Items must be returned within 30 days
(45 days for Invacare products, 14 days for Karman Healthcare products, and 10 days for all Nuprodx products)
Unfortunately, delivery service fees, including Next-Day and Overnight shipping fees, Inside Delivery, White Glove Delivery and Tech Set-Up are not refundable
Cancelation of custom or premade orders have a 20% restocking fee, if canceled after 24 hours
You must have a return authorization number to qualify for a return: Please call us at 1-800-320-7140 (Monday - Friday 9am to 5pm EST) or you can email us at [email protected] to obtain a return authorization number and a return address. Returns may not be sent to our corporate address.
10% to 30% Restocking Fee
There is a 10% to 30% restocking fee on all:
Standard / Lightweight / Heavy-Duty manual wheelchairs
Geri chairs (Winco Geri chairs are non-returnable)
Aqua Creek products
Hoyer pool lifts and patient lifts
Sorry, No Returns
There are certain products that are custom-made by the manufacturer and are non-returnable. These include:
Built to order items / Custom wheelchairs
Ridged ultralightweight wheelchairs
Invacare 9000 series reclining wheelchairs
Winco Geri chairs
Custom-built lift chairs, including those with upgraded fabrics, heat and massage, PowerPillow, footrest extension or left-hand control options are non-returnable.
For hygienic reasons, the following products are non-returnable:
Bathroom Safety products
BestCare patient lifts
Seat cushions and Back cushions
Open Box Specials
Open Box Specials are new products that were ordered incorrectly or may have slight imperfections. These Specials are non-returnable and do not include any in-home service.
If packages are refused at the point of delivery, you will be responsible for the return shipping.
The following shipping methods are available, Standard Ground (5–7 business days), Ship to Store (5-7 business days), Second Day (2 business days) and Next Day (1 business day). Business days do not include weekends and there is no weekend delivery for any shipping method. Some items cannot be shipped using Second Day or Next Day due to size, weight, hazardous materials and delivery address. These items will only have Standard Ground or Ship to Store available. Currently, we do not ship to U.S. Territories, APO/FPO or other international addresses.
Please note that orders could arrive in multiple packages.
White Glove delivery can add 10 business days to the delivery of your order
Once the order ships, White Glove delivery cannot be removed, and the order cannot be cancelled
If the item is no longer wanted, return can be arranged by calling for a Return Authorization; return shipping and the restocking fee will be assessed. The White Glove charge will stand, and is not eligible for refund.
This pair of zipper gel covers improves the handle comfort of rollator and 4 wheel walkers that have bicycle style handle grips.
The handles provide a better more comfortable grip that reduces fatigue, and can aid in prevention and healing of existing sores or abrasions. By squeezing the grip the fingers and hand can be exercised. The pads are not for use on traditional U shaped walkers which require a pad that is open at both ends. Sold in pairs.
Liquid Caddy Drink Holder
This innovative beverage holder is designed to attach almost anywhere.
As the name implies, it will carry a variety of beverages for the thirsty
consumer. It is the first and only gimbaled and adjustable
beverage holder. Just pull and twist the bottom of the cup holder and it
will increase in length and at the same time automatically adjust its inner
diameter. Don't worry about "spillage", the gimbaled action will always
keep a beverage upright. Neoprene, inside the holder insulates any beverage
to keep it at its proper temperature.
The Liquid Caddy will attach virtually anywhere, wheelchairs, scooters,
walkers, power chairs; it is the most versatile beverage holder on the
market It comes with 4 attachments and with velcro mounts extension (included) you can attach the Liquid Caddy on up to a 4” diameter bar.