TiLite builds the Aero X with a one-piece side frames which increases performance by reducing flex and increasing durability. The Aero X features TiLite’s Tru-Fit Component System making components clamp directly onto the side frames which eliminates one of the main stress points by reducing the number of holes in the frame by 50%. In addition, the Tru-Fit System allows for infinite adjust-ability of its components. This design innovation also greatly improves the durability of the frame.
The Easy-Fold design allows TiLite to use one-piece side frames in its newest line of folding chairs. In addition, the Easy-Fold RFM cross tubes secure to the bottom frame tube by clamping over it. This keeps the bottom pivot point in line with the frame, allowing the chair to fold as narrowly as possible. The cross tubes also feature snap-in seat saddles that lock the cross tubes into place, helping the Aero X achieve rigid chair performance.
If you are not 100% satisfied with your product, we offer a 30-day refund with a 10% to 30% restocking fee for most items (see below). To qualify for a return please note the following:
The item must be in new, unused condition, and in the original box and packaging. Indications of use include, but are not limited to: Cracks, scratches, dirty tires, pet hair or other household dirt, wear to seats and armrests, damage to charging ports, scratches to the frame, or scratches on remote controls
Return shipping costs are the responsibility of the customer
Items must be returned within 30 days (45 days for Invacare products, 14 days for Karman Healthcare products, and 10 days for all Nuprodx products)
Unfortunately, delivery service fees, including Next-Day and Overnight shipping fees, Inside Delivery, White Glove Delivery and Tech Set-Up are not refundable
Cancelation of custom or premade orders have a 20% restocking fee, if canceled after 24 hours
You must have a return authorization number to qualify for a return: Please call us at 1-800-320-7140 (Monday - Friday 9am to 5pm EST) or you can email us at [email protected] to obtain a return authorization number and a return address. Returns may not be sent to our corporate address.
10% to 30% Restocking Fee
There is a 10% to 30% restocking fee on all:
Transport wheelchairs
Standard / Lightweight / Heavy-Duty manual wheelchairs
Geri chairs (Winco Geri chairs are non-returnable)
Karman products
Invacare products
Nuprodx products
Aqua Creek products
Vehicle lifts
Hoyer pool lifts and patient lifts
Sorry, No Returns
There are certain products that are custom-made by the manufacturer and are non-returnable. These include:
Built to order items / Custom wheelchairs
Ridged ultralightweight wheelchairs
Invacare 9000 series reclining wheelchairs
Hospital beds
Sports wheelchairs
All Parts
Adaptive Strollers
Harmar Products
Winco Geri chairs
Custom-built lift chairs, including those with upgraded fabrics, heat and massage, PowerPillow, footrest extension or left-hand control options are non-returnable.
Open-Box Items
Nutritionals
Wound care
Wheelchair scales
For hygienic reasons, the following products are non-returnable:
Bathroom Safety products
Slings
Incontinence products
BestCare patient lifts
Mattresses
Seat cushions and Back cushions
Open Box Specials
Open Box Specials are new products that were ordered incorrectly or may have slight imperfections. These Specials are non-returnable and do not include any in-home service.
Refused Deliveries/Packages
If packages are refused at the point of delivery, you will be responsible for the return shipping.
Shipping Policy & White Glove Delivery Service
The following shipping methods are available,
Standard Ground (5–7 business days),
Ship to Store (5-7 business days),
Expedited Second Day (2 business days), additional charges will apply,
Expedited Next Day (1 business day) additional charges will apply.
Business days do not include weekends or holidays. Currently, we do not ship to US Territories, APO/FPO, or other international addresses. Additional shipping fees may apply for shipping outside the continental US. Please note that orders can arrive in multiple packages.
Shipping cannot be expedited on:
Oversized items,
Any items containing hazardous materials,
Specialty items (like custom-build products),
Any items that ship with freight or LTL,
Any items that ship with White Glove Delivery Service.
The warehouse processing times are listed on each product page. These are set by vendors, warehouse standards, and cannot be shortened. These fulfillment times happen *before* expedited shipping occurs. Expedited shipping is not guaranteed and is 100% subject to the shipping carrier's timeline and responsibility. All expedited shipping fees once paid are non refundable once an order ships.
White Glove Delivery Service where available can add an additional ten (10) business days to the delivery of an order. Once the order ships, White Glove delivery cannot be removed, and the order cannot be cancelled. If the item is no longer wanted, returns can be arranged if within the applicable return policy requirements, and by requesting a Return Authorization number. All normal return shipping and restocking fees will apply. The White Glove Delivery Service fee is nonrefundable once the order fills and ships.
This innovative beverage holder is designed to attach almost anywhere.
As the name implies, it will carry a variety of beverages for the thirsty
consumer. It is the first and only gimbaled and adjustable
beverage holder. Just pull and twist the bottom of the cup holder and it
will increase in length and at the same time automatically adjust its inner
diameter. Don't worry about "spillage", the gimbaled action will always
keep a beverage upright. Neoprene, inside the holder insulates any beverage
to keep it at its proper temperature.
The Liquid Caddy will attach virtually anywhere, wheelchairs, scooters,
walkers, power chairs; it is the most versatile beverage holder on the
market It comes with 4 attachments and with velcro mounts extension (included) you can attach the Liquid Caddy on up to a 4” diameter bar.
Wheelchair Rain Poncho
Our hooded pochos provide complete protection against the rainiest days. We make them from only the most durable 65/35 polycotton poplins, and they are 100% water repellent. One size fits all.
