The Icon Back System Mid supports the user to just below the scapula so the back does not interfere with arm movement during propelling or other activities. The Icon Mid Back shell provides mild lateral support. Secondary supports attach easily if more aggressive support is required. The back features an enhanced rollover cushion to protect the user and provides maximum comfort. The Icon Mid Back attaches to the wheelchair using innovative adjustable VariLock hardware, and includes a Varilite air-foam floatation cushion for superior comfort.
Operating the system is as easy as opening the caps and sliding the back support out of the hardware. The caps stay in an open position until the back is removed, making it simple to remove the support with one hand or limited dexterity. The hardware guides the back support into position and the caps lock securely into place. Orange safety markings alert the user that a cap is open and not in the locked position. Only two parts need to be attached to the wheelchair – all other hardware components are pre-installed. All adjustment screws are the same. All adjustment screws are accessible from the rear of the back support or from the outside of the Cane Brackets.
The Icon Back System features an innovative rollover cushion to protect the user from contact with the edge of the shell during extension or weight shifting activities. Sculpted foam fits the shell contour without bunching. Multi-stiffness foam is thickest along the vertebral column. Soft foam protects the sensitive areas of the spine while firmer foam supports the sides of the trunk. A two-way air valve allows air in and out of the cushion for a custom fit and adjustable comfort.
The Spacer knit fabric on the outside of the cover increases airflow between the user and the back support. Reticulated foam sewn under the spacer knit fabric provides additional air exchange plus pressure distribution The Icon Back System cover meets ISO 7176-16 ignition resistance standard for upholstered wheelchair components.
If you are not 100% satisfied with your product, we offer a 30-day refund with a 10% to 30% restocking fee for most items (see below). To qualify for a return please note the following:
The item must be in new, unused condition, and in the original box and packaging. Indications of use include, but are not limited to: Cracks, scratches, dirty tires, pet hair or other household dirt, wear to seats and armrests, damage to charging ports, scratches to the frame, or scratches on remote controls
Return shipping costs are the responsibility of the customer
Items must be returned within 30 days
(45 days for Invacare products, 14 days for Karman Healthcare products, and 10 days for all Nuprodx products)
Unfortunately, delivery service fees, including Next-Day and Overnight shipping fees, Inside Delivery, White Glove Delivery and Tech Set-Up are not refundable
Cancelation of custom or premade orders have a 20% restocking fee, if canceled after 24 hours
You must have a return authorization number to qualify for a return: Please call us at 1-800-320-7140 (Monday - Friday 9am to 5pm EST) or you can email us at [email protected] to obtain a return authorization number and a return address. Returns may not be sent to our corporate address.
10% to 30% Restocking Fee
There is a 10% to 30% restocking fee on all:
Transport wheelchairs
Standard / Lightweight / Heavy-Duty manual wheelchairs
Geri chairs (Winco Geri chairs are non-returnable)
Karman products
Invacare products
Nuprodx products
Aqua Creek products
Vehicle lifts
Hoyer pool lifts and patient lifts
Sorry, No Returns
There are certain products that are custom-made by the manufacturer and are non-returnable. These include:
Built to order items / Custom wheelchairs
Ridged ultralightweight wheelchairs
Invacare 9000 series reclining wheelchairs
Hospital beds
Sports wheelchairs
All Parts
Adaptive Strollers
Harmar Products
Winco Geri chairs
Custom-built lift chairs, including those with upgraded fabrics, heat and massage, PowerPillow, footrest extension or left-hand control options are non-returnable.
Open-Box Items
Nutritionals
Wound care
Wheelchair scales
For hygienic reasons, the following products are non-returnable:
Bathroom Safety products
Slings
Incontinence products
BestCare patient lifts
Mattresses
Seat cushions and Back cushions
Open Box Specials
Open Box Specials are new products that were ordered incorrectly or may have slight imperfections. These Specials are non-returnable and do not include any in-home service.
Refused Deliveries/Packages
If packages are refused at the point of delivery, you will be responsible for the return shipping.
Shipping Delivery
The following shipping methods are available, Standard Ground (5–7 business days), Ship to Store (5-7 business days), Second Day (2 business days) and Next Day (1 business day). Business days do not include weekends and there is no weekend delivery for any shipping method. Some items cannot be shipped using Second Day or Next Day due to size, weight, hazardous materials and delivery address. These items will only have Standard Ground or Ship to Store available. Currently, we do not ship to U.S. Territories, APO/FPO or other international addresses.
Please note that orders could arrive in multiple packages.
White Glove
White Glove delivery can add 10 business days to the delivery of your order
Once the order ships, White Glove delivery cannot be removed, and the order cannot be cancelled
If the item is no longer wanted, return can be arranged by calling for a Return Authorization; return shipping and the restocking fee will be assessed. The White Glove charge will stand, and is not eligible for refund.