We called this heavy-duty scooter the Red Elephant for two reasons: One because its the biggest and strongest scooter we have, it can carry a load of 500 lbs and has a strong 700watt motor. Secondly, it can move as fast as an Elephant, studies have shown (Stanford press) that elephants can run as fast as 15 miles per hour, so does our Red Elephant Mobility Scooter have a speed of 15 MPH. One more thing I almost forgot! Like an elephant, it has a 43 mile range on one battery charge!
Other Elephant-like characteristics, it has a 14” front and a 16” rear flat-free suspension tires with a 6” high ground clearance, allowing the scooter to move comfortably on gravel and on grass. Its Max incline rating is 12-15 degrees, depending on the weight and battery charge.
Other great features are the front LED headlights, rear lights and turn signals, dual mirrors, and a huge rear basket. Batteries and chargers are included
Max incline rating is 12-15 degrees (depending on weight and battery charge)
500 lbs. Capacity, 15 MPH speed, 43 mile range.
14” front and 16” rear flat-free suspension tires.
If you are not 100% satisfied with your product, we offer a 30-day refund with a 10% to 30% restocking fee for most items (see below). To qualify for a return please note the following:
The item must be in new, unused condition, and in the original box and packaging. Indications of use include, but are not limited to: Cracks, scratches, dirty tires, pet hair or other household dirt, wear to seats and armrests, damage to charging ports, scratches to the frame, or scratches on remote controls
Return shipping costs are the responsibility of the customer
Items must be returned within 30 days
(45 days for Invacare products, 14 days for Karman Healthcare products, and 10 days for all Nuprodx products)
Unfortunately, delivery service fees, including Next-Day and Overnight shipping fees, Inside Delivery, White Glove Delivery and Tech Set-Up are not refundable
Cancelation of custom or premade orders have a 20% restocking fee, if canceled after 24 hours
You must have a return authorization number to qualify for a return: Please call us at 1-800-320-7140 (Monday - Friday 9am to 5pm EST) or you can email us at [email protected] to obtain a return authorization number and a return address. Returns may not be sent to our corporate address.
10% to 30% Restocking Fee
There is a 10% to 30% restocking fee on all:
Standard / Lightweight / Heavy-Duty manual wheelchairs
Geri chairs (Winco Geri chairs are non-returnable)
Aqua Creek products
Hoyer pool lifts and patient lifts
Sorry, No Returns
There are certain products that are custom-made by the manufacturer and are non-returnable. These include:
Built to order items / Custom wheelchairs
Ridged ultralightweight wheelchairs
Invacare 9000 series reclining wheelchairs
Winco Geri chairs
Custom-built lift chairs, including those with upgraded fabrics, heat and massage, PowerPillow, footrest extension or left-hand control options are non-returnable.
For hygienic reasons, the following products are non-returnable:
Bathroom Safety products
BestCare patient lifts
Seat cushions and Back cushions
Open Box Specials
Open Box Specials are new products that were ordered incorrectly or may have slight imperfections. These Specials are non-returnable and do not include any in-home service.
If packages are refused at the point of delivery, you will be responsible for the return shipping.
The following shipping methods are available, Standard Ground (5–7 business days), Ship to Store (5-7 business days), Second Day (2 business days) and Next Day (1 business day). Business days do not include weekends and there is no weekend delivery for any shipping method. Some items cannot be shipped using Second Day or Next Day due to size, weight, hazardous materials and delivery address. These items will only have Standard Ground or Ship to Store available. Currently, we do not ship to U.S. Territories, APO/FPO or other international addresses.
Please note that orders could arrive in multiple packages.
White Glove delivery can add 10 business days to the delivery of your order
Once the order ships, White Glove delivery cannot be removed, and the order cannot be cancelled
If the item is no longer wanted, return can be arranged by calling for a Return Authorization; return shipping and the restocking fee will be assessed. The White Glove charge will stand, and is not eligible for refund.
Standard Curbside Delivery on this unit includes lift gate service off the delivery truck
White Glove Delivery
Price: + $450.00
White Glove Delivery Service includes lift gate service off the delivery truck, delivery into the room of choice residence, complete product set up and a product tutorial by a trained technician. A great value for those new to their new unit.
M2 Active Cushion with 3D Quadra Gel (Zero Elevation)
The M2 Active Cushion features a 3D Quadra Gel pack to reduce shear forces, skin breakdown, and heat buildup. Four 3D compartments allow for even distribution of gel under the ishials and seated area. In addition to the Quadra Gel, two densities of high resiliency foam provide comfort for bony prominences by maximizing surface area.
The pelvic, lateral and medial thigh supports and deep leg troughs are designed to match the user's anatomical shape, and the Coccyx relief area unloads bony prominences for added comfort.
Supra Visco Memory Foam Back Cushion
The Kölbs Supra Visco is a general use back cushion designed to help improve the comfort of those confined to a wheelchair. At the core of the Kölbs Supra Visco is high quality sculpted foam, contoured to conform to the user’s spinal curvature.
Additionally, the ViscoBack Cushion contains a rigid insert that reduces the "hammock effect" commonly associated with sling-back wheelchairs. The cushion cover is fire retardant and removable for easy cleaning. It is also specially treated to make it moisture proof, yet it remains vapor permeable to help reduce sweating, and increase air flow. Straps on the back of the cushion allow the user to fasten it securely to the seat back.
EZ Access Signature Series Suitcase Ramp
The Suitcase Singlefold Ramp is a versatile single-fold ramp offers a lightweight aluminum, easy-to-carry design, which feels similar to a suitcase. Available in 2’ to 8’ lengths, the portable Suitcase Singlefold Ramp features flexible, ergonomically designed handles, a non-protruding hinge and extruded slip-resistant tread.