Please inspect your product upon delivery. If your item was delivered without a signature and is damaged or incorrect please call 1800wheelchair Customer Service at 1-800-320-7140.

If you are not satisfied with the product that you have purchased, you may return it with the following conditions:

• Item must be returned within 30 days from the date it was delivered
• The unit must be returned in new condition, in original boxes, and with all paperwork, parts, and accessories
• Once the item is received back to our warehouse. It will be inspected and any damages procured while in your possession will be deducted from your refund.
• If in good condition there will be a minimal re-stocking fee. The restocking fee can be up to 15% if not in good condition. However, if the product is defective there is no charge.
• You are responsible for the return shipping cost and the product must be in the original packaging.
• Items canceled after the product has already shipped will be considered a return.
• Unfortunately, delivery service fees, including Next-Day and Overnight shipping fees, Inside Delivery, White Glove Delivery, and Tech Set-Up are not refundable.